Most issues come down to the API key, the network, or the Claude client not reloading. Work through the relevant section below.Documentation Index
Fetch the complete documentation index at: https://docs.stratta.ch/llms.txt
Use this file to discover all available pages before exploring further.
Authentication failed / invalid API key
Check the key format
A valid key starts with
sk_strt_. Make sure no leading or trailing whitespace was copied.Check it isn't revoked
Open stratta.ch/api-keys and confirm the key is still active.
If unsure, create a new one.
ECONNREFUSED or network errors
- Confirm outbound HTTPS to
*.convex.cloudis allowed by your firewall or VPN. - Test general connectivity:
curl -I https://stratta.ch.
Tools don’t appear in Claude
Restart the client
Quit and reopen Claude Desktop, or restart your Claude Code session, after editing any config.
Check the server logs
- Claude Code:
claude mcp logs stratta - Claude Desktop (macOS):
~/Library/Logs/Claude/mcp-server-stratta.log
Rate-limited
Each user can hold up to 50 active keys and create 20 new keys per 24 hours. If you hit a limit, revoke unused keys at stratta.ch/api-keys. See Manage API keys.Figures do not display inline
When you ask about a figure, Stratta returns the image plus a link to view it full-size. Some clients can’t render remote images inline:- Claude Desktop shows a clickable placeholder/link rather than the image in the message body. This is a current limitation of the desktop client, not of Stratta.
- The native (base64) image is available in the tool-result panel.